Spare Pool Management & Advanced Exchange Services for Scanners - 1 Year - Includes: Centralized storage of spares, Re-staging of device with software and settings, out of box ready to go device, advanced exchange of equipment, Repair request visibility and reporting via Portal
TrueSupport Standard Plan w/Spare Pool for Printers - 3 Year – Includes: Spare Pool Mgmt & Advanced Exchange, Plan Design & Deploy Project management, Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt.