Spare Pool Management & Advanced Exchange Services Renewal for Mobile Computers & Tablets - 3 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal
TrueSupport Premium Renewal Plan for Mobile Computers & Tablets – 1 Year - Includes: Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services - SOTI MDM License Included
TrueSupport Standard Plan for Printers - 3 Year – Includes: Plan Design & Deploy Project management, Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt.
TrueSupport Standard Renewal Plan for Mobile Computers & Tablets - 2 Year – Includes: Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services.
TrueSupport Premium Plan for Mobile Computers & Tablets – 1 Year - Includes: Plan Design & Deploy Project management, Device Staging Kitting & Provisioning, Hardware and Software Help Desk Support, RMA Triage, OEM Service Contract mgmt., MDM Administration Services, SOTI MDM License Included
TrueSupport Standard Renewal Plan for Mobile Computers & Tablets - 1 Year – Includes: Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services.
Repair Material Authorization (RMA) Triage & Support Services for Mobile Computers & Tablets - 3 Year - Includes: Access to Portal to permit RMA tracking, online support case tracking, online break/fix statistical reporting and visibility, pre/post repair inspection, management of OEM contract repair, device re-staging or settings reloading as required
Spare Pool Management & Advanced Exchange Services for Mobile Computers & Tablets - 3 Year - Includes: Centralized storage of spares, Re-staging of device with software and settings, out of box ready to go device, advanced exchange of equipment, Repair request visibility and reporting via Portal