Repair Material Authorization (RMA) Triage & Support Services Renewal for Scanners - 3 Year - Includes: Access to Portal to permit RMA tracking - online support case tracking - online break/fix statistical reporting and visibility - pre/post repair inspection - management of OEM contract repair - device re-staging or settings reloading as required
Spare Pool Management & Advanced Exchange Services Renewal for Mobile Computers & Tablets - 2 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal
Spare Pool Management & Advanced Exchange Services Renewal for Printers - 2 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal
Spare Pool Management & Advanced Exchange Services Renewal for Printers - 3 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal
Spare Pool Management & Advanced Exchange Services Renewal for Scanners - 2 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal
Spare Pool Management & Advanced Exchange Services Renewal for Scanners - 3 Year - Includes: Centralized storage of spares - Re-staging of device with software and settings - out of box ready to go device - advanced exchange of equipment - Repair request visibility and reporting via Portal
TrueSupport Standard Plan with Spare Pool for Mobile Computers & Tablets Renewal - 1 Year – Includes: Spare Pool Mgmt. & Advanced Exchange - Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services.
TrueSupport Standard Plan with Spare Pool for Mobile Computers & Tablets Renewal - 2 Year – Includes: Spare Pool Mgmt. & Advanced Exchange - Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services.
TrueSupport Standard Plan with Spare Pool for Mobile Computers & Tablets Renewal - 3 Year – Includes: Spare Pool Mgmt. & Advanced Exchange - Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services.
TrueSupport Standard Plan with Spare Pool for Mobile Computers & Tablets Renewal - 5 Year – Includes: Spare Pool Mgmt. & Advanced Exchange - Plan Design & Deploy Project management - Device Staging Kitting & Provisioning - Hardware and Software Help Desk Support - RMA Triage - OEM Service Contract mgmt. - MDM Administration Services.